{"id":162337,"date":"2022-11-16T16:40:34","date_gmt":"2022-11-17T00:40:34","guid":{"rendered":"https:\/\/royalcoffee.com\/?page_id=162337"},"modified":"2024-12-27T03:31:40","modified_gmt":"2024-12-27T11:31:40","slug":"how-to-buy","status":"publish","type":"page","link":"https:\/\/royalcoffee.com\/how-to-buy\/","title":{"rendered":"How To Buy Coffee From Us"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Page Title &#038; Breadcrumbs&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Libre Franklin|300|||||||&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#000000&#8243; title_font_size=&#8221;36px&#8221; title_font_size_tablet=&#8221;24px&#8221; title_font_size_phone=&#8221;22px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_class=&#8221;page-breadcrumbs&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;29bfa59b-0d6f-4d23-99f8-2e924a0227bb&#8221; text_font_size=&#8221;14px&#8221; text_line_height=&#8221;1em&#8221; text_orientation=&#8221;right&#8221; module_alignment=&#8221;right&#8221; custom_padding=&#8221;18px||18px||true|false&#8221; custom_padding_tablet=&#8221;18px||18px||true|false&#8221; custom_padding_phone=&#8221;18px||18px||true|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; text_font_size_tablet=&#8221;14px&#8221; text_font_size_phone=&#8221;12px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;left&#8221; text_orientation_phone=&#8221;left&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"\/\">Home<\/a><\/li>\n<li>Get Started<\/li>\n<li>Resources<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Accordions Section &#8211; How to Buy Coffee&#8221; module_id=&#8221;classes-and-events&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||40px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;personal-roasting-lessons&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;29bfa59b-0d6f-4d23-99f8-2e924a0227bb&#8221; header_2_font=&#8221;Libre Franklin||||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;30px&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;26px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Look for more information on how to buy green coffee beans from us? You\u2019ve come to the right place, here we will answer all your orderings questions. If you still need help, feel free to contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>The Product<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/online-classes\/&#8221; button_text=&#8221;View all classes &#038; events&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;d0904269-a2d0-4ad3-9e6d-e243e1e93594&#8243; custom_margin=&#8221;auto||auto||true|false&#8221; custom_padding_tablet=&#8221;|21px||21px|true|true&#8221; custom_padding_phone=&#8221;|21px||21px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Title &#038; Divider&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#C1A769&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; border_color_all=&#8221;#C1A769&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is green coffee?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221;]<\/p>\n<p>Green coffee is the raw, unroasted coffee bean. At Royal Coffee, our goal is to make the best green coffee beans accessible to you, regardless of the size of your roastery.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are your offerings?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We import the finest green specialty coffee from over 30 countries, nearly half of which is Organic. You can find all our current offerings on our <a href=\"https:\/\/royalcoffee.com\/offerings\/\">filterable Offering Sheet<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you sell coffee in smaller quantities for home roasters?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes! We cater to roasters of all sizes, including home roasters, with our Crown Jewels, Royal Gems, and full-size bags.<\/p>\n<p>Royal Coffee\u2019s <a href=\"https:\/\/royalcoffee.com\/crown-jewels\/\">Crown Jewels<\/a> are distinctive, super-specialty green coffee micro-lots in 22 lb boxes. Learn more about our Crown Jewels coffee options <a href=\"https:\/\/vimeo.com\/464318979\/695d8a2eb7\" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>Our Royal Gems are reliable, consistent coffees packaged in convenient and easy-to-handle 50 lb boxes. See more about our Royal Gems coffee <a href=\"https:\/\/royalcoffee.com\/50lb-green-coffee-royal-gems\/\">here<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I get a sample before placing an order?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes! We do offer \u00bd lb green samples for most of our spot, full-size bags. Just contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for more information or ask your trader for samples. We do not offer samples on Crown Jewel or Royal Gem coffees.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Should I purchase a full-size bag?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>A full-size bag is a coffee that comes in its original packaging from its country of origin and typically weighs between 132 and 154 pounds (60-70kg). The weight of the bag is listed on the product page.<\/p>\n<p>Purchasing a full-size bag in its original packaging from the country of origin is an excellent choice for those who are roasting enough volume to go through 60-70kg of coffee.<\/p>\n<p>If you\u2019re unsure about receiving a shipment of full-size pages, check out this <a href=\"https:\/\/vimeo.com\/466268242\/71cd64f6fc\" rel=\"nofollow noopener\" target=\"_blank\">video<\/a> to learn more about how shipping works.<\/p>\n<p>Please note that full-size bags must ship on a pallet via freight carrier.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I create an account?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221;]<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/464321313?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p><strong>Ordering online?<\/strong><\/p>\n<p>Just <a href=\"https:\/\/royalcoffee.com\/account\/\">create an account<\/a> on our website! It only takes a couple seconds and then you\u2019re ready to order and check out!<\/p>\n<p><strong>Prefer to order with a trader?<\/strong><\/p>\n<p>Fill out our <a href=\"https:\/\/zfrmz.com\/7JfceTB6ozsEHoLbdlW5\" rel=\"nofollow noopener\" target=\"_blank\">new account form<\/a> and someone will be in touch with you as soon as possible.<\/p>\n<p><strong>Already an existing customer?<\/strong><\/p>\n<p>Your account information is waiting for you in the customer portal. View your position report, unpaid invoices, bills of lading, and usage reports. Just <a href=\"https:\/\/royalcoffee.com\/account\/\">sign in or create an account<\/a> with the email address on file to access your account info.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I buy coffee?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>\u00a0<strong>1. Buy Online<\/strong><\/p>\n<p>Coffees that are available for purchase online are highly reviewed by our trading team and physically here (SPOT) in one of our 4 US warehouses.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/464321607?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p><strong>Shipping:<\/strong> Orders within the contiguous U.S. shipping from our Oakland, Seattle, or Houston warehouses will have shipping quotes added to the total at checkout. For orders from our Madison warehouse, the friendly and knowledgeable crew will provide a shipping quote after you place your order.<\/p>\n<p><strong>Alaskan and Hawaiian Customers:<\/strong> Please contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for ordering and to review shipping options.<\/p>\n<p><strong>Canadian customers:<\/strong> Please find our Canadian ordering and shipping information <a href=\"\/how-to-order-coffee-to-canada\/\">here<\/a>.<\/p>\n<p><strong>International Customers:<\/strong> Please contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for ordering and to review shipping options. Minimum international orders start at just 10 bags or Crown Jewels.<\/p>\n<p><strong>Live Chat Support:<\/strong> Our staff is available to answer questions via live chat on our website during business hours 7:30 AM PST \u2013 4:30 PM PST<\/p>\n<p><strong>2. Get a Quote<\/strong><\/p>\n<p>Coffees not available for purchase online feature a \u201cGet a Quote\u201d button. Simply click the button and an email will be sent to our trading team. You can customize this email before sending with further information, if you so choose.<\/p>\n<p>A trader will follow up with you within 1-business day by email.<\/p>\n<p>If you want to buy any coffee on the sheet, whether it is forward, afloat, or SPOT, pay with multiple payment methods, or use your established credit terms, contacting us to order may be easier.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are your offerings?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We import the finest green specialty coffee from over 30 countries, nearly half of which is Organic. You can find all our current offerings on our\u00a0<a href=\"\/offerings\/\">filterable Offering Sheet<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a minimum order size?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>U.S.:<\/strong> There are no minimum orders on full size bags or Crown Jewel boxes if you live in the contiguous U.S.<\/p>\n<p><strong>Canada:<\/strong> There are no minimum orders on full size bags or Crown Jewel boxes.<\/p>\n<p><strong>International Customers:<\/strong> We have a 10 full-size bag or 10 box minimum order on all online international sales outside of Canada. Please <a href=\"mailto:info@royalcoffee.com\">contact us<\/a> to discuss your options.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I purchase a coffee and am unhappy with the quality I&#8217;ve received?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We stand behind our coffees. Should you encounter any problems, contact us and we\u2019ll work with you to come up with a solution. When your order arrives, please inspect the pallet and bags before signing for the delivery. Crown Jewel purchases are non-refundable. If you have any issues with your Crown Jewel purchase, please email <a href=\"mailto:ckornman@royalcoffee.com\">Chris Kornman<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if my shipment arrives damaged?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Always inspect the pallet and bags before signing for a delivery. Please review our instructions on receiving your shipment <a href=\"https:\/\/royalcoffee.com\/receiving-your-coffee-shipment\/\">here<\/a>.<\/p>\n<p>In the event that your shipment arrives with damage, please:<\/p>\n<ol>\n<li>Note the damage on the driver\u2019s receipt, but still accept the delivery.<\/li>\n<li>Document the damage with photos, which will help with the claim process.<\/li>\n<li>Please file a claim directly with the shipping company. Royal can assist in this process as needed.<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Royal Coffee recognizes the following holidays:&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>New Year&#8217;s Day\u00a0<\/li>\n<li>Martin Luther King Day\u00a0<\/li>\n<li>Presidents&#8217; Day\u00a0<\/li>\n<li>Memorial Day<\/li>\n<li>Juneteenth<\/li>\n<li>Independence Day\u00a0<\/li>\n<li>Labor Day\u00a0<\/li>\n<li>Thanksgiving Day\u00a0<\/li>\n<li>Day After Thanksgiving\u00a0<\/li>\n<li>Christmas Day<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Accordions Section &#8211; Shipping Coffee&#8221; module_id=&#8221;classes-and-events&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||40px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; module_id=&#8221;personal-roasting-lessons&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;29bfa59b-0d6f-4d23-99f8-2e924a0227bb&#8221; header_2_font=&#8221;Libre Franklin||||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;30px&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;26px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How to Buy Coffee<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/online-classes\/&#8221; button_text=&#8221;View all classes &#038; events&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;d0904269-a2d0-4ad3-9e6d-e243e1e93594&#8243; custom_margin=&#8221;auto||auto||true|false&#8221; custom_padding_tablet=&#8221;|21px||21px|true|true&#8221; custom_padding_phone=&#8221;|21px||21px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Title &#038; Divider&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#C1A769&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; border_color_all=&#8221;#C1A769&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion module_id=&#8221;accordion-video-right&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How can I buy coffee beans online?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243; open=&#8221;on&#8221;]<\/p>\n<p>Coffees that are available for purchase online are highly reviewed by our trading team and physically here (SPOT in the position drop down) in one of our 4 US warehouses, as well as the Seaforth warehouse in Vancouver, Canada. If you\u2019d like to purchase coffee that is afloat or a future shipment, just contact your trader or email us at info@royalcoffee.com.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/464321607?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p>Start by navigating to our <a href=\"https:\/\/royalcoffee.com\/offerings\/\">interactive offerings page<\/a>. You can filter coffees by availability, size, warehouse location, region, position, certification, and keywords.<\/p>\n<p>Note that size matters! If you\u2019re looking to order Crown Jewels or Royal Gems, as well as full -size bags in one order, you will need to purchase all products from the Oakland warehouse. If you would like to order coffees from different warehouses, that\u2019s okay, you will just need to purchase your full-size bags in a separate transaction.<\/p>\n<p>After you add the coffees to your cart, you can view shipping details in our one-page checkout. Please note that different size products may use different shipping methods, and it may take a moment for our system to calculate shipping. If you are shipping outside of the U.S or to Alaska or Hawaii, there may be specific shipping instructions, see our shipping FAQs for more information.<\/p>\n<p>If you have questions during checkout, give us a call at 800-843-0482 or email <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> and we will get back to you as soon as we can. Our business hours are Monday \u2013 Friday from 7:30 AM \u2013 4:30 PM PST.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why would I sort by warehouse location when purchasing?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>By choosing a warehouse location closer to where you are located, you can save money on shipping (or you could pick up your coffee). See more information about shipping and will call below.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the position filter?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The position filter on our <a href=\"https:\/\/royalcoffee.com\/offerings\/\">offerings page<\/a> lets you know where the coffee is currently located.<\/p>\n<ul>\n<li><strong>Afloat<\/strong>: Coffee is in transit from one of our origin ports to our warehouse, there is typically an ETA listed for when the coffee will arrive.<\/li>\n<li><strong>Future Shipment<\/strong>: The coffee has been contracted but has not yet left the port. You may see information about the future shipment, for example, \u2018November shipment.\u2019 Once the coffee has an ETA it will be updated to the purchase page and changed to \u2018afloat.\u2019<\/li>\n<li><strong>Spot:<\/strong> The coffee is currently located in one of our warehouses and ready to ship out.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it better to purchase from a trader?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No matter what type of coffee or size of shipment, you can purchase directly from a trader. For some, this may be an easier purchasing option.<\/p>\n<p>Additionally, if you want to buy any coffee with multiple payment methods or use your established credit terms, whether it is forward, afloat, or SPOT, contacting us to order may be easier.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a minimum order size?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The minimum order size depends on your shipping location:<\/p>\n<ul>\n<li><strong>U.S.<\/strong>: There are no minimum orders on full-size bags, Crown Jewel boxes, or Royal Gems, if you live in the contiguous U.S.<\/li>\n<li><strong>Canada<\/strong>: There are no minimum orders on fullsize bags, Crown Jewel boxes, or Royal Gems.<\/li>\n<li><strong>International Customers<\/strong>: We have a 10 full-size bag or 10 box minimum order on all online international sales (excluding Canada). Please <a href=\"mailto:info@royalcoffee.com\">contact us<\/a> to discuss your options.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I want to purchase a coffee currently in the warehouse but I\u2019m not ready to receive it yet?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If you want to lock in a particular full-size bag of coffee, we have in one of our warehouses but don\u2019t have the space to receive the shipment right away, that\u2019s okay. During the purchase process you can select \u2018leave in position\u2019 rather than choosing a shipping method and we will hold the coffee until you are ready for it to be shipped.<\/p>\n<p>Note you can only choose this option for full-size bags of coffee, all other purchases will be shipped after purchase. You must contact us when you\u2019d like to release any coffee that has been left in position.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I purchase a coffee and am unhappy with the quality I&#8217;ve received?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We stand behind our coffee. Should you encounter any problems, contact us and we\u2019ll work with you to come up with a solution.<\/p>\n<p>When your order arrives, please <a href=\"https:\/\/royalcoffee.com\/receiving-your-coffee-shipment\/\">inspect the pallet<\/a> and bags before signing for the delivery.<\/p>\n<p>Crown Jewel purchases are non-refundable. If you have any issues with your Crown Jewel purchase, please email <a href=\"mailto:ckornman@royalcoffee.com\">Chris Kornman<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion disabled_on=&#8221;on|on|on&#8221; module_id=&#8221;accordion-video-right&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How Do Online Purchases Ship?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243;]<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/466268242?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p><strong>Full Size Bag Shipping Info<\/strong><\/p>\n<p>For orders of full-sized bags from Oakland, Seattle, and Houston, we use our freight rates to anywhere in the continental U.S.<\/p>\n<p><strong>You can ship your coffee:<\/strong><\/p>\n<ol>\n<li>Right away (and have the freight cost built into your total), or<\/li>\n<li>Leave the coffee in your position. It will be safely stored at our warehouse. You can arrange a pickup or delivery with us later. This is done via the Shipping tab in the online checkout process.<\/li>\n<li>Pick it up at a warehouse by selecting \u2018Will Call\u2019<\/li>\n<\/ol>\n<p><strong>Crown Jewel &amp; Royal Gem Shipping Info<\/strong><\/p>\n<p>Free FedEx Ground Shipping on orders in the contiguous U.S. Excludes APO\/FPO addresses and P.O boxes. Flat rate shipping to Canada includes customs brokerage. If purchased before 4:00 PM PST, they will ship the next business day.<\/p>\n<p><em>*some restrictions for shipments to Hawaii and certain countries may apply<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much will freight cost?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>During the checkout process, your freight quote will be generated. If shipping out of the Midwest, Costa Oro Midwest will select the best rate for you and send you an invoice. Please be sure to check all boxes that apply to your shipment (liftgate, residential delivery, etc.)!<\/p>\n<p>Crown Jewels ship free within the contiguous US via FedEx Ground, excluding APO\/FPO addresses.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;May I pick up at the warehouse?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]You may pick up full sized Bags and Crown Jewels at our warehouse during Will Call hours listed below.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/place\/Royal+Coffee+Inc\/@37.7985515,-122.3002518,13z\/data=!4m10!1m2!2m1!1sroyal+coffee+warehouse!3m6!1s0x808f85d7619a8ced:0x8f85964ac150f390!8m2!3d37.7656902!4d-122.2118516!15sChZyb3lhbCBjb2ZmZWUgd2FyZWhvdXNlWhgiFnJveWFsIGNvZmZlZSB3YXJlaG91c2WSAQl3YXJlaG91c2WaASNDaFpEU1VoTk1HOW5TMFZKUTBGblNVTkxlUzFVVlZkQkVBReABAA!16s%2Fg%2F1260brdn0?entry=ttu&amp;g_ep=EgoyMDI0MTAwOS4wIKXMDSoASAFQAw%3D%3D\" rel=\"nofollow noopener\" target=\"_blank\"><strong>OAKLAND WAREHOUSE<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/place\/Royal+Coffee+Inc\/@37.7985515,-122.3002518,13z\/data=!4m10!1m2!2m1!1sroyal+coffee+warehouse!3m6!1s0x808f85d7619a8ced:0x8f85964ac150f390!8m2!3d37.7656902!4d-122.2118516!15sChZyb3lhbCBjb2ZmZWUgd2FyZWhvdXNlWhgiFnJveWFsIGNvZmZlZSB3YXJlaG91c2WSAQl3YXJlaG91c2WaASNDaFpEU1VoTk1HOW5TMFZKUTBGblNVTkxlUzFVVlZkQkVBReABAA!16s%2Fg%2F1260brdn0?entry=ttu&amp;g_ep=EgoyMDI0MTAwOS4wIKXMDSoASAFQAw%3D%3D\" rel=\"nofollow noopener\" target=\"_blank\"><span>5901 San Leandro St<\/span><\/a><br \/>\n<a href=\"https:\/\/www.google.com\/maps\/place\/Royal+Coffee+Inc\/@37.7985515,-122.3002518,13z\/data=!4m10!1m2!2m1!1sroyal+coffee+warehouse!3m6!1s0x808f85d7619a8ced:0x8f85964ac150f390!8m2!3d37.7656902!4d-122.2118516!15sChZyb3lhbCBjb2ZmZWUgd2FyZWhvdXNlWhgiFnJveWFsIGNvZmZlZSB3YXJlaG91c2WSAQl3YXJlaG91c2WaASNDaFpEU1VoTk1HOW5TMFZKUTBGblNVTkxlUzFVVlZkQkVBReABAA!16s%2Fg%2F1260brdn0?entry=ttu&amp;g_ep=EgoyMDI0MTAwOS4wIKXMDSoASAFQAw%3D%3D\" rel=\"nofollow noopener\" target=\"_blank\">Oakland, CA 94621<\/a><\/p>\n<p>Will-Call 7:30 AM PST \u2013 3:30 PM PST, Monday \u2013 Friday<\/p>\n<p><strong>MIDWEST WAREHOUSE<\/strong><\/p>\n<p>Costa Oro Midwest<br \/>\n2620 90th St. Unit N<br \/>\nSturtevant, WI 53177<\/p>\n<p class=\"p1\"><span>(262) 456-7075<\/span><\/p>\n<p>Will-Call: 1:00 PM &#8211; 4:00 PM CST<\/p>\n<p><strong>HOUSTON WAREHOUSE<\/strong><\/p>\n<p>Dupuy Storage<br \/>\n7703 Cannon Street<br \/>\nHouston, TX 77021<\/p>\n<p class=\"p1\">Ready dates will be announced by Dupuy Houston on a first-come, first-served basis.<\/p>\n<p class=\"p1\">Please keep a look out for Dupuy\u2019s email reply with the date your order will be ready.<\/p>\n<p>Will-Call 10 am-3 pm. Closed 12:00 PM CST-12:30 PM CST for lunch. Please call: 832.384.7750<\/p>\n<p><strong>SEATTLE WAREHOUSE<\/strong><\/p>\n<p>Costa Oro Intl-Seattle<br \/>\n440 E 19th St<br \/>\nTacoma, WA 98421<\/p>\n<p>Will Call 1:00 PM PST\u2013 3:00 PM PST, Monday-Friday or by appointment[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When will my order ship?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Crown Jewels orders placed by 4:00 PM PST ship the next business day from our Oakland warehouse.<\/p>\n<p>Royal Coffee Warehouse, Oakland \u2013 Full size bags placed by 4:00 PM PST ship in two business days.<\/p>\n<p>Costa Oro, Seattle \u2013 Orders placed by 11:00 AM PST ship next day. Orders placed after 11:00 AM ship in two business days.<\/p>\n<p>Dupuy, Houston \u2013 Ready dates will be announced by Dupuy Houston on a first come, first served basis. Please keep a look out for Dupuy\u2019s email reply with the date your order will be ready.<\/p>\n<p>Costa Oro Midwest \u2013 Orders placed by 12:30 PM CST ship the next business day.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I have to ship the coffee right away?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Full-size bags<\/strong>: No. You may leave full-size bags of coffee in your position and ship at a later date. Please remember that once you decide to ship the coffee, you\u2019ll need to contact us to release the order.<\/p>\n<p><strong>Crown Jewels<\/strong>: Yes. Crown Jewels ordered by 4 pm PST will ship the next business day. You may also elect to arrange a Will Call. There are no options to leave Crown Jewels in your position or to elect to ship at a later time.<\/p>\n<p>If you order any full-size bag &amp; a Crown Jewel box on the same order, you will receive separate shipments: FedEx Shipment of your Crown Jewel 22lb. box(es) and Freight shipment of your full-size bag(s).<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Accordions Section &#8211; Ordering Online FAQs&#8221; module_id=&#8221;classes-and-events&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||40px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;personal-roasting-lessons&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;29bfa59b-0d6f-4d23-99f8-2e924a0227bb&#8221; header_2_font=&#8221;Libre Franklin||||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;30px&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;26px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Shipping Coffee<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/online-classes\/&#8221; button_text=&#8221;View all classes &#038; events&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;d0904269-a2d0-4ad3-9e6d-e243e1e93594&#8243; custom_margin=&#8221;auto||auto||true|false&#8221; custom_padding_tablet=&#8221;|21px||21px|true|true&#8221; custom_padding_phone=&#8221;|21px||21px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Title &#038; Divider&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#C1A769&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; border_color_all=&#8221;#C1A769&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion _builder_version=&#8221;4.11.0&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How do online purchases ship?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.11.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>How your coffee ships depends on whether you are ordering full-size bags of small boxes.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/466268242?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p><strong>Full Size Bag Shipping Info<\/strong><\/p>\n<p>Shipping costs for full-size bags vary depending on the location you are shipping from.<\/p>\n<p>When you ship your full-size bags, you will have the option to add shipping details like \u201crequires a liftgate at carrier location\u201d, or requesting a delivery appointment, to make the delivery as smooth as possible. Learn more about these shipping options <a href=\"https:\/\/vimeo.com\/466268242\/71cd64f6fc\" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>. Note that these selections can impact the shipping cost.<\/p>\n<p>Please be sure to select any additional services you need to avoid delays and for accurate shipping quotes.<\/p>\n<p>Freight charges will be calculated at checkout for orders shipping from Oakland, Seattle, and Houston. If you are ordering from Midwest or <a href=\"https:\/\/royalcoffee.com\/how-to-order-coffee-to-canada\/\">Seaforth<\/a>, we will provide shipping quotes after you place your order.<\/p>\n<p><strong>Crown Jewel &amp; Royal Gem Shipping Info<\/strong><\/p>\n<p><strong>Crown Jewel purchases (before 4pm PST) will ship the next business day via FedEx. You can also arrange will call pick up our Oakland warehouse. If you select will call you will receive an email from our Outbound Traffic department letting you know when your order will be ready to pick up.<\/strong><\/p>\n<p><strong>Alaskan and Hawaiian Customers<\/strong>: Please contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for ordering and to review shipping options.<\/p>\n<p><strong>Canadian customers<\/strong>: Please find our Canadian ordering and shipping information <a href=\"https:\/\/royalcoffee.com\/how-to-order-coffee-to-canada\/\">here<\/a>.<\/p>\n<p><strong>International Customers:<\/strong> Please contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for ordering and to review shipping options. Minimum international orders start at just 10 bags or Crown Jewels.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do full-size bags ship?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Because full-size bags are so heavy, between 132 and 154 pounds (60-70kg), they are shipped on wooden pallets. Please ensure that you are prepared to receive these shipments by adding any requirements listed on the shipping page during checkout. For example, if you don\u2019t have a loading dock or forklift, you will need to select \u2018requires liftgate at destination.\u2019 Please choose any services you need to avoid shipping delays or extra charges after your order has shipped.<\/p>\n<p>Learn more about what all these shipping terms are in this <a href=\"https:\/\/vimeo.com\/466268242\/71cd64f6fc\" rel=\"nofollow noopener\" target=\"_blank\">video<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much will freight cost?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>For full-size bags, your freight quote will be generated during the checkout process.<\/p>\n<ul>\n<li>For orders from Oakland, Seattle, and Houston, we use our freight rates to anywhere in the continental U.S.<\/li>\n<li>If shipping out of Midwest, Costa Oro will select the best rate for you and send you an invoice. Please be sure to check all boxes that apply to your shipment (liftgate, residential delivery, etc.)!<\/li>\n<li>If shipping from Canada, please see our information <a href=\"https:\/\/royalcoffee.com\/how-to-order-coffee-to-canada\/\">here<\/a>.<\/li>\n<\/ul>\n<p>Crown Jewels and Royal Gems <strong>ship free<\/strong> within the contiguous US via FedEx Ground, excluding APO\/FPO addresses. Flat rate shipping to Canada includes customs brokerage. If purchased before 4:00 PM PST, they will ship the next business day.<\/p>\n<p>*Some restrictions for shipments to Alaska, Hawaii and certain countries may apply<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When will my order ship?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Crown Jewels and Royal Gem orders placed by 4:00 PM PST ship the next business day from our Oakland warehouse.<\/p>\n<p>For full-size bags, the shipping time will depend on where it\u2019s shipping from:<\/p>\n<ul>\n<li>Royal Coffee Warehouse, Oakland \u2013 Full size bags placed by 4:00 PM PST ship in two business days.<\/li>\n<li>Costa Oro, Seattle \u2013 Orders placed by 11:00 AM PST ship next day. Orders placed after 11:00 AM ship in two business days.<\/li>\n<li>Dupuy, Houston \u2013 Ready dates will be announced by Dupuy Houston on a first-come, first-served basis. Please look out for Dupuy\u2019s email reply with the date your order will be ready.<\/li>\n<li>Midwest \u2013 Orders placed by 12:30 PM CST ship the next business day.<\/li>\n<li>Seaforth &#8211; Ready dates will be announced by Seaforth on a first-come, first-served basis. Please look out for Seaforth\u2019s email with the date your order will be ready.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I have to ship the coffee right away?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Full-size bags: No. You may leave them in your position and ship later. To ship later, you can choose the \u2018leave in position\u2019 option during check out. Please remember that once you decide to ship the coffee, you\u2019ll need to contact us to release the order.<\/p>\n<p><strong>Crown Jewels and Royal Gems<\/strong>: Yes. These can be ordered by 4 pm PST will ship the next business day. You may also elect to arrange a Will Call. There are no options to leave Crown Jewels in your position or to elect to ship later.<\/p>\n<p>If you order any full-size bag &amp; a Crown Jewel box in the same order, you will receive separate shipments: FedEx Shipment of your Crown Jewel 22lb. box(es) and Freight shipment of your full-size bag(s).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if my shipment arrives damaged?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Always inspect the pallet and bags before signing for a delivery. Please review our instructions on receiving your shipment <a href=\"https:\/\/royalcoffee.com\/receiving-your-coffee-shipment\/\">here<\/a>.<\/p>\n<p>If your shipment arrives with damage, please:<\/p>\n<ol>\n<li>Note the damage on the driver\u2019s receipt, but still accept the delivery.<\/li>\n<li>Document the damage with photos, which will help with the claim process.<\/li>\n<li>Please file a claim directly with the shipping company. Royal can assist in this process as needed.<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I live in Hawaii or outside of the United States?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We can\u2019t wait to ship coffee to you; however, due to the regulations in Hawaii and outside of the US, we are required to perform additional services relative to your shipping address.<\/p>\n<p>Processing these steps for Full-Size Bags,Crown Jewels, and Royal Gems may add up to a week to the time it takes to ship your order, and there will be additional charges for these services.<\/p>\n<p>For questions about these additional services or charges, please <a href=\"https:\/\/royalcoffee.com\/contact\">contact us<\/a>.<\/p>\n<p><strong>Alaskan and Hawaiian Customers<\/strong>: Please contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> for ordering and to review shipping options.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;May I pick up at the warehouse?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>You may pickup full-size Bags, Crown Jewels, and Royal Gems at our warehouse during Will Call hours listed below, ensure you pay close attention to when your order will be ready for pick up based on purchasing time or email noting your purchase is ready for pickup.<\/p>\n<p>Note that Crown Jewel and Royal Gem purchases are only available for pick up in Oakland.<\/p>\n<p><strong>OAKLAND WAREHOUSE<\/strong><\/p>\n<p>5901 San Leandro St<br \/>Oakland, CA 94621<\/p>\n<p>Will-Call 7:30 AM PST \u2013 3:30 PM PST, Monday \u2013 Friday<\/p>\n<p><strong>MIDWEST WAREHOUSE<\/strong><\/p>\n<p>Costa Oro Midwest <br \/>2620 90th St. Unit N <br \/>Sturtevant, WI 53177<\/p>\n<p>(262) 456-7075<\/p>\n<p>Will Call: 1:00 PM CST &#8211; 4:00 PM CST, Monday &#8211; Friday<\/p>\n<p><strong>HOUSTON WAREHOUSE<\/strong><\/p>\n<p>Dupuy Storage<br \/>7703 Cannon Street<br \/>Houston, TX 77021<\/p>\n<p>Ready dates will be announced by Dupuy Houston on a first-come, first-served basis.<\/p>\n<p>Please keep a look out for Dupuy\u2019s email reply with the date your order will be ready.<\/p>\n<p>Will-Call 10 am-3 pm. Closed 12:00 PM CST-12:30 PM CST for lunch. Please call: 832.384.7750<\/p>\n<p><strong>SEATTLE WAREHOUSE<\/strong><\/p>\n<p>Costa Oro Intl-Seattle<br \/>440 East 19th St.<br \/>Tacoma, WA 98421<\/p>\n<p>Will Call 1:00 PM PST\u2013 3:00 PM PST, Monday-Friday or by appointment<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Is there a difference in price between online purchases and those done with my sales rep?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243;]<\/p>\n<p>We\u2019ve priced our online inventory for orders that are 10 bags or less and will be paid with a credit card. There are many scenarios that fall outside of that category and pricing will be influenced accordingly. If you do order in volumes larger than one pallet, your prices would most likely be lower. Feel free to discuss this with your sales rep.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I create an account?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The first step for a new customer is to <a href=\"\/account\/\">Create an Account<\/a>. This will allow you to purchase both through the web and with your salesperson.<\/p>\n<p>For existing accounts, we\u2019ve already set you up online. Please contact your salesperson to get your login information and change your password. Your online login provides access and control over all your Royal Coffee account information. Once you\u2019ve logged in you can also print your position report and A\/R statement at your convenience.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I already have an account with Royal Coffee. Do I need to set up an account online too?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>No! In fact, if you set up another account, you will not be able to access prior purchases and any new online purchases would not be saved under your old account.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Good to know. Then how do I access my account?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We have your login info at our office. Contact <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> to get your information.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I&#8217;m logged in, now where is my position report?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Once you are logged in, you can navigate to your reports on the Dashboard.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;If I buy online, can I still speak with my sales rep?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Absolutely! Our team of traders is always happy to offer guidance.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I live in Hawaii or outside of the United States?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We can\u2019t wait to ship coffee to you; however, due to the regulations in Hawaii and outside of the US, we are required to perform additional services relative to your shipping address. Processing these steps for both Full Size Bags and Crown Jewels may add up to a week to the time it takes to ship your order and there will be additional charges for these services. For questions about these additional services or charges, please <a href=\"\/contact\">contact us<\/a>. 1 LB bags are not available for sale outside of the continental U.S.<\/p>\n<p><strong>Hawaii<\/strong>: There are special restrictions for green coffee orders to Hawaii \u2013 see the full details on shipping to Hawaii above.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script type=\"application\/ld+json\"><!-- [et_pb_line_break_holder] -->{<!-- [et_pb_line_break_holder] --> \"@context\": \"https:\/\/schema.org\",<!-- [et_pb_line_break_holder] --> \"@type\": \"FAQPage\",<!-- [et_pb_line_break_holder] --> \"mainEntity\": [{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How do I create an account?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Ordering online? Just create an account on our website! It only takes a couple seconds and then you\u2019re ready to order and check out! Prefer to order with a trader? Fill out our new account form and someone will be in touch with you as soon as possible. Already an existing customer? Your account information is waiting for you in the customer portal. View your position report, unpaid invoices, bills of lading, and usage reports. Just sign in or create an account with the email address on file to access your account info.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How can I buy coffee?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"1. Buy Online Coffees that are available for purchase online are highly reviewed by our trading team and physically here (SPOT) in one of our 4 US warehouses. Shipping: Orders within the contiguous U.S. shipping from our Oakland, Seattle, or Houston warehouses will have shipping quotes added to the total at checkout. For orders from our Madison warehouse, the friendly and knowledgeable crew will provide a shipping quote after you place your order. Alaskan and Hawaiian Customers: Please contact us at info@royalcoffee.com for ordering and to review shipping options. Canadian customers: Please find our Canadian ordering and shipping information here. International Customers: Please contact us at info@royalcoffee.com for ordering and to review shipping options. Minimum international orders start at just 10 bags or Crown Jewels. Live Chat Support: Our staff is available to answer questions via live chat on our website during business hours 7:30 AM PST \u2013 4:30 PM PST 2. Get a Quote Coffees not available for purchase online feature a \u201cGet a Quote\u201d button. Simply click the button and an email will be sent to our trading team. You can customize this email before sending with further information, if you so choose.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"What are your offerings?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"We import the finest green specialty coffee from over 30 countries, nearly half of which is Organic. You can find all our current offerings on our filterable Offering Sheet.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"Is there a minimum order size?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"U.S.: There are no minimum orders on 1lb bags, full size bags, or Crown Jewel boxes if you live in the contiguous U.S. Canada: There are no minimum orders on full size bags or Crown Jewel boxes. International Customers: We have a 10 full-size bag or 10 box minimum order on all online international sales outside of Canada. Please contact us to discuss your options.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"What happens if I purchase a coffee and am unhappy with the quality I've received?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"We stand behind our coffees. Should you encounter any problems, contact us and we\u2019ll work with you to come up with a solution. When your order arrives, please inspect the pallet and bags before signing for the delivery. Crown Jewel purchases are non-refundable. If you have any issues with your Crown Jewel purchase, please email Chris Kornman.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"What happens if my shipment arrives damaged?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Always inspect the pallet and bags before signing for a delivery. Please review our instructions on receiving your shipment here. In the event that your shipment arrives with damage, please: 1.Note the damage on the driver\u2019s receipt, but still accept the delivery. 2.Document the damage with photos, which will help with the claim process. 3.Please file a claim directly with the shipping company. Royal can assist in this process as needed.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How Do Online Purchases Ship?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Full Size Bag Shipping Info For orders of full-sized bags from Oakland, Seattle, and Houston, we use our freight rates to anywhere in the continental U.S. You can ship your coffee: Right away (and have the freight cost built into your total), or Leave the coffee in your position. It will be safely stored at our warehouse. You can arrange a pickup or delivery with us later. This is done via the Shipping tab in the online checkout process. Pick it up at a warehouse by selecting \u2018Will Call\u2019 Crown Jewel Shipping Info We use FedEx for Crown Jewel 22 lb. box orders*. Crown Jewels ship free within the continental U.S. via FedEx Ground. Crown Jewels purchased before 4:00 PM PST will ship the next business day. *some restrictions for shipments to Hawaii and certain countries may apply\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How do Crown Jewels ship?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Crown Jewels ship free within the contiguous U.S. via FedEx Ground, APO\/FPO addresses. Crown Jewels ordered before 4:00 PM PST will ship the next business day. You may also elect to arrange a Will Call. There are no options to leave Crown Jewels in your position or to elect to ship at a later time.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How much will freight cost?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"During the checkout process, your freight quote will be generated. If shipping out of Madison, Caffeinated Cargo will select the best rate for you and send you an invoice. Please be sure to check all boxes that apply to your shipment (liftgate, residential delivery, etc.)! Crown Jewels ship free within the contiguous US via FedEx Ground, excluding APO\/FPO addresses.\"<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"May I pick up at the warehouse?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"You may pick up full sized Bags and Crown Jewels at our warehouse during Will Call hours listed below. We do require that all visitors wear a mask on premises.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"When will my order ship?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Crown Jewels orders placed by 4:00 PM PST ship the next business day from our Oakland warehouse. Royal Coffee Warehouse, Oakland \u2013 Full size bags placed by 4:00 PM PST ship in two business days.Costa Oro, Seattle \u2013 Orders placed by 11:00 AM PST ship next day. Orders placed after 11:00 AM ship in two business days.Dupuy, Houston \u2013 Ready dates will be announced by Dupuy Houston on a first come, first served basis. Please keep a look out for Dupuy\u2019s email reply with the date your order will be ready.Madison \u2013 Orders placed by 3:00 PM PST ship the next business day.\"<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"Do I have to ship the coffee right away?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Full-size bags: No. You may leave full-size bags of coffee in your position and ship at a later date. Please remember that once you decide to ship the coffee, you\u2019ll need to contact us to release the order. Crown Jewels: Yes. Crown Jewels ordered by 4 pm PST will ship the next business day. You may also elect to arrange a Will Call. There are no options to leave Crown Jewels in your position or to elect to ship at a later time. If you order any full-size bag & a Crown Jewel box on the same order, you will receive separate shipments: FedEx Shipment of your Crown Jewel 22lb. box(es) and Freight shipment of your full-size bag(s).\"<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"Is there a difference in price between online purchases and those done with my sales rep?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"We\u2019ve priced our online inventory for orders that are 10 bags or less and will be paid with a credit card. There are many scenarios that fall outside of that category and pricing will be influenced accordingly. If you do order in volumes larger than one pallet, your prices would most likely be lower. Feel free to discuss this with your sales rep.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"How do I create an account?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"The first step for a new customer is to Create an Account. This will allow you to purchase both through the web and with your salesperson. For existing accounts, we\u2019ve already set you up online. Please contact your salesperson to get your login information and change your password. Your online login provides access and control over all your Royal Coffee account information. Once you\u2019ve logged in you can also print your position report and A\/R statement at your convenience.\"<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"I already have an account with Royal Coffee. Do I need to set up an account online too?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"No! In fact, if you set up another account, you will not be able to access prior purchases and any new online purchases would not be saved under your old account.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"Good to know. Then how do I access my account?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"We have your login info at our office. Contact info@royalcoffee.com to get your information.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"I'm logged in, now where is my position report?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Once you are logged in, you can navigate to your reports on the Dashboard.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"If I buy online, can I still speak with my sales rep?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"Absolutely! Our team of traders is always happy to offer guidance.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> },{<!-- [et_pb_line_break_holder] -->  \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->  \"name\": \"What if I live in Hawaii or outside of the United States?\",<!-- [et_pb_line_break_holder] -->  \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->   \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->   \"text\": \"We can\u2019t wait to ship coffee to you; however, due to the regulations in Hawaii and outside of the US, we are required to perform additional services relative to your shipping address. Processing these steps for both Full Size Bags and Crown Jewels may add up to a week to the time it takes to ship your order and there will be additional charges for these services. For questions about these additional services or charges, please contact us. 1 LB bags are not available for sale outside of the continental U.S. Hawaii: There are special restrictions for green coffee orders to Hawaii \u2013 see the full details on shipping to Hawaii above.\"<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --> }]<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Accordions Section &#8211; Ordering Online FAQs&#8221; module_id=&#8221;classes-and-events&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||40px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;personal-roasting-lessons&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;29bfa59b-0d6f-4d23-99f8-2e924a0227bb&#8221; header_2_font=&#8221;Libre Franklin||||||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;30px&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;26px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Ordering Online FAQs<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;\/online-classes\/&#8221; button_text=&#8221;View all classes &#038; events&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;d0904269-a2d0-4ad3-9e6d-e243e1e93594&#8243; custom_margin=&#8221;auto||auto||true|false&#8221; custom_padding_tablet=&#8221;|21px||21px|true|true&#8221; custom_padding_phone=&#8221;|21px||21px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Title &#038; Divider&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#C1A769&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; border_color_all=&#8221;#C1A769&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I create an account?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243;]<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/464321313?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n<p>The first step for a new customer is to create an account online. This will allow you to purchase both through the web and with your salesperson. When creating an account don\u2019t forget to fill out your billing and shipping addresses, note that even if you plan to pick up your order you must still fill out a shipping address.<\/p>\n<p>If you\u2019ve been a customer for a while, you can log in <a href=\"https:\/\/royalcoffee.com\/account\/\">here<\/a> or sign up for an online account using the email we have on file for you. Once you\u2019ve logged in, you can view your position report, bills of lading, organic certificates, order history, and unpaid invoices.<\/p>\n<p><strong>Prefer to order with a trader?<\/strong><\/p>\n<p>Fill out our <a href=\"https:\/\/zfrmz.com\/7JfceTB6ozsEHoLbdlW5\" rel=\"nofollow noopener\" target=\"_blank\">new account form<\/a> and someone will be in touch with you as soon as possible.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I already have an account with Royal Coffee. Do I need to set up an account online too?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If you\u2019ve been a customer for a while, you can log in <a href=\"https:\/\/royalcoffee.com\/account\/\">here<\/a> or sign up for an online account with the email we have on file for you. Once you\u2019ve logged in, you can view your position report, bills of lading, organic certificates, order history, and unpaid invoices.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I&#8217;m logged in, now where is my position report?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Once you are logged in, you can navigate to <a href=\"https:\/\/royalcoffee.com\/customer-positions-report\/\">your reports<\/a> on the Dashboard.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;If I buy online, can I still speak with my sales rep?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Absolutely! Our team of traders is always happy to offer guidance.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a difference in price between online purchases and those done with my sales rep?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We\u2019ve priced our online inventory for orders that are 10 bags or less and will be paid with a credit card. There are many scenarios that fall outside of that category and pricing will be influenced accordingly.<\/p>\n<p>If you order in volumes larger than one pallet, your prices would most likely be lower when purchasing with a trader. Feel free to discuss this with your sales rep.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Accordions Section &#8211; Ordering Online FAQs&#8221; module_id=&#8221;classes-and-events&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||40px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; 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button_text=&#8221;View all classes &#038; events&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;d0904269-a2d0-4ad3-9e6d-e243e1e93594&#8243; custom_margin=&#8221;auto||auto||true|false&#8221; custom_padding_tablet=&#8221;|21px||21px|true|true&#8221; custom_padding_phone=&#8221;|21px||21px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Title &#038; Divider&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#C1A769&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; border_color_all=&#8221;#C1A769&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;be49c6ca-aa9e-404e-8d2c-618b446805e8&#8243; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;19px&#8221; closed_toggle_font_size=&#8221;19px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Royal Coffee recognizes the following holidays:&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;bd1426dd-9213-478e-bb58-692f668c4198&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h3&#8243;]<\/p>\n<ul>\n<li>New Year\u2019s Day<\/li>\n<li>Martin Luther King Day<\/li>\n<li>Presidents\u2019 Day<\/li>\n<li>Memorial Day<\/li>\n<li>Juneteenth<\/li>\n<li>Independence Day<\/li>\n<li>Labor Day<\/li>\n<li>Thanksgiving Day<\/li>\n<li>Day After Thanksgiving<\/li>\n<li>Christmas Day<\/li>\n<\/ul>\n<p>Orders will not be processed or available for pick on these days.<\/p>\n<p>Have any other questions about how to buy coffee wholesale? Contact us at <a href=\"mailto:info@royalcoffee.com\">info@royalcoffee.com<\/a> or call 800-843-0482.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Video Tutorials Section&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px||||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Row &#8211; Section Title (&#038; cta)&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1240px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; locked=&#8221;off&#8221; 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You\u2019ve come to the right place, here we will answer all your orderings questions. If you still need help, feel free to contact us at info@royalcoffee.com. &nbsp; The ProductGreen coffee is the raw, unroasted coffee bean. At Royal [&hellip;]<\/p>\n","protected":false},"author":15245,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-template-2022-default.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-162337","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/pages\/162337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/users\/15245"}],"replies":[{"embeddable":true,"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/comments?post=162337"}],"version-history":[{"count":3,"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/pages\/162337\/revisions"}],"predecessor-version":[{"id":203606,"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/pages\/162337\/revisions\/203606"}],"wp:attachment":[{"href":"https:\/\/royalcoffee.com\/wp-json\/wp\/v2\/media?parent=162337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}