How To Buy Coffee From Us

We import the finest green specialty coffee from over 30 countries, nearly half of which is Organic. You can find all our current offerings on our filterable Offering Sheet.

Yes! We cater to roasters of all sizes, including home roasters, with our Crown Jewels, Royal Gems, and full-size bags.

Royal Coffee’s Crown Jewels are distinctive, super-specialty green coffee micro-lots in 22 lb boxes. Learn more about our Crown Jewels coffee options here.

Our Royal Gems are reliable, consistent coffees packaged in convenient and easy-to-handle 50 lb boxes. See more about our Royal Gems coffee here.

Yes! We do offer ½ lb green samples for most of our spot, full-size bags. Just contact us at info@royalcoffee.com for more information or ask your trader for samples. We do not offer samples on Crown Jewel or Royal Gem coffees.

A full-size bag is a coffee that comes in its original packaging from its country of origin and typically weighs between 132 and 154 pounds (60-70kg). The weight of the bag is listed on the product page.

Purchasing a full-size bag in its original packaging from the country of origin is an excellent choice for those who are roasting enough volume to go through 60-70kg of coffee.

If you’re unsure about receiving a shipment of full-size pages, check out this video to learn more about how shipping works.

Please note that full-size bags must ship on a pallet via freight carrier.

By choosing a warehouse location closer to where you are located, you can save money on shipping (or you could pick up your coffee). See more information about shipping and will call below.

The position filter on our offerings page lets you know where the coffee is currently located.

• Afloat: Coffee is in transit from one of our origin ports to our warehouse, there is typically an ETA listed for when the coffee will arrive.
• Future Shipment: The coffee has been contracted but has not yet left the port. You may see information about the future shipment, for example, ‘November shipment.’ Once the coffee has an ETA it will be updated to the purchase page and changed to ‘afloat.’
• Spot: The coffee is currently located in one of our warehouses and ready to ship out.

No matter what type of coffee or size of shipment, you can purchase directly from a trader. For some, this may be an easier purchasing option.

Additionally, if you want to buy any coffee with multiple payment methods or use your established credit terms, whether it is forward, afloat, or SPOT, contacting us to order may be easier.

The minimum order size depends on your shipping location:

• U.S.: There are no minimum orders on full-size bags, Crown Jewel boxes, or Royal Gems, if you live in the contiguous U.S.
• Canada: There are no minimum orders on fullsize bags, Crown Jewel boxes, or Royal Gems.
• International Customers: We have a 10 full-size bag or 10 box minimum order on all online international sales (excluding Canada). Please contact us to discuss your options.

If you want to lock in a particular full-size bag of coffee, we have in one of our warehouses but don’t have the space to receive the shipment right away, that’s okay. During the purchase process you can select ‘leave in position’ rather than choosing a shipping method and we will hold the coffee until you are ready for it to be shipped.

Note you can only choose this option for full-size bags of coffee, all other purchases will be shipped after purchase. You must contact us when you’d like to release any coffee that has been left in position.

We stand behind our coffee. Should you encounter any problems, contact us and we’ll work with you to come up with a solution.

When your order arrives, please inspect the pallet and bags before signing for the delivery.

Crown Jewel purchases are non-refundable. If you have any issues with your Crown Jewel purchase, please email Chris Kornman.

Because full-size bags are so heavy, between 132 and 154 pounds (60-70kg), they are shipped on wooden pallets. Please ensure that you are prepared to receive these shipments by adding any requirements listed on the shipping page during checkout. For example, if you don’t have a loading dock or forklift, you will need to select ‘requires liftgate at destination.’ Please choose any services you need to avoid shipping delays or extra charges after your order has shipped.

Learn more about what all these shipping terms are in this video.

For full-size bags, your freight quote will be generated during the checkout process.

• For orders from Oakland, Seattle, and Houston, we use our freight rates to anywhere in the continental U.S.
• If shipping out of Midwest, Costa Oro will select the best rate for you and send you an invoice. Please be sure to check all boxes that apply to your shipment (liftgate, residential delivery, etc.)!
• If shipping from Canada, please see our information here.

Crown Jewels and Royal Gems ship free within the contiguous US via FedEx Ground, excluding APO/FPO addresses. Flat rate shipping to Canada includes customs brokerage. If purchased before 4:00 PM PST, they will ship the next business day.

*Some restrictions for shipments to Alaska, Hawaii and certain countries may apply

Crown Jewels and Royal Gem orders placed by 4:00 PM PST ship the next business day from our Oakland warehouse.

For full-size bags, the shipping time will depend on where it’s shipping from:

• Royal Coffee Warehouse, Oakland – Full size bags placed by 4:00 PM PST ship in two business days.
• Costa Oro, Seattle – Orders placed by 11:00 AM PST ship next day. Orders placed after 11:00 AM ship in two business days.
• Dupuy, Houston – Ready dates will be announced by Dupuy Houston on a first-come, first-served basis. Please look out for Dupuy’s email reply with the date your order will be ready.
• Midwest – Orders placed by 12:30 PM CST ship the next business day.
• Seaforth – Ready dates will be announced by Seaforth on a first-come, first-served basis. Please look out for Seaforth’s email with the date your order will be ready.

Full-size bags: No. You may leave them in your position and ship later. To ship later, you can choose the ‘leave in position’ option during check out. Please remember that once you decide to ship the coffee, you’ll need to contact us to release the order.

Crown Jewels and Royal Gems: Yes. These can be ordered by 4 pm PST will ship the next business day. You may also elect to arrange a Will Call. There are no options to leave Crown Jewels in your position or to elect to ship later.

If you order any full-size bag & a Crown Jewel box in the same order, you will receive separate shipments: FedEx Shipment of your Crown Jewel 22lb. box(es) and Freight shipment of your full-size bag(s).

Always inspect the pallet and bags before signing for a delivery. Please review our instructions on receiving your shipment here.

If your shipment arrives with damage, please:

1. Note the damage on the driver’s receipt, but still accept the delivery.
2. Document the damage with photos, which will help with the claim process.
3. Please file a claim directly with the shipping company. Royal can assist in this process as needed.

We can’t wait to ship coffee to you; however, due to the regulations in Hawaii and outside of the US, we are required to perform additional services relative to your shipping address.

Processing these steps for Full-Size Bags,Crown Jewels, and Royal Gems may add up to a week to the time it takes to ship your order, and there will be additional charges for these services.

For questions about these additional services or charges, please contact us.

Alaskan and Hawaiian Customers: Please contact us at info@royalcoffee.com for ordering and to review shipping options.

You may pickup full-size Bags, Crown Jewels, and Royal Gems at our warehouse during Will Call hours listed below, ensure you pay close attention to when your order will be ready for pick up based on purchasing time or email noting your purchase is ready for pickup.

Note that Crown Jewel and Royal Gem purchases are only available for pick up in Oakland.

OAKLAND WAREHOUSE

5901 San Leandro St
Oakland, CA 94621

Will-Call 7:30 AM PST – 3:30 PM PST, Monday – Friday

MIDWEST WAREHOUSE

Costa Oro Midwest
2620 90th St. Unit N
Sturtevant, WI 53177

(262) 456-7075

Will Call: 1:00 PM CST – 4:00 PM CST, Monday – Friday

HOUSTON WAREHOUSE

Dupuy Storage
7703 Cannon Street
Houston, TX 77021

Ready dates will be announced by Dupuy Houston on a first-come, first-served basis.

Please keep a look out for Dupuy’s email reply with the date your order will be ready.

Will-Call 10 am-3 pm. Closed 12:00 PM CST-12:30 PM CST for lunch. Please call: 832.384.7750

SEATTLE WAREHOUSE

Costa Oro Intl-Seattle
440 East 19th St.
Tacoma, WA 98421

Will Call 1:00 PM PST– 3:00 PM PST, Monday-Friday or by appointment

If you’ve been a customer for a while, you can log in here or sign up for an online account with the email we have on file for you. Once you’ve logged in, you can view your position report, bills of lading, organic certificates, order history, and unpaid invoices.

Once you are logged in, you can navigate to your reports on the Dashboard.

Absolutely! Our team of traders is always happy to offer guidance.

We’ve priced our online inventory for orders that are 10 bags or less and will be paid with a credit card. There are many scenarios that fall outside of that category and pricing will be influenced accordingly.

If you order in volumes larger than one pallet, your prices would most likely be lower when purchasing with a trader. Feel free to discuss this with your sales rep.